Terms and Conditions

Effective Date: 15-11-2024

Welcome to EaseWrap. These Terms and Conditions (“Terms”) govern your access to and use of our website easewrap.in, as well as any purchase you make from us. By using our website or placing an order, you agree to comply with these Terms. Please read them carefully.

1. General Terms

  • By accessing easewrap.in, you confirm that you are at least 18 years old or have the consent of a legal guardian to use our services.
  • These Terms may be updated periodically. Continued use of the website constitutes your agreement to the updated Terms.

2. Products and Services

  • Product Description: We strive to provide accurate descriptions and images of all products. However, minor variations in color, texture, or design may occur due to screen differences or product customization.
  • Availability: Product availability is subject to stock. In the unlikely event that a product you ordered is unavailable, we will notify you promptly and offer alternatives or a refund.

3. Orders and Payments

  • Order Acceptance: All orders placed through the website are subject to acceptance. We reserve the right to refuse or cancel an order at any time.
  • Pricing: Prices listed on our website are in INR and inclusive of applicable taxes. We reserve the right to modify prices without prior notice.
  • Payment Methods: We accept secure payments through credit/debit cards, UPI, net banking, and other authorized payment gateways. All transactions are encrypted for safety.

4. Shipping and Delivery

  • Shipping Times: Orders are typically dispatched within [Insert Dispatch Timeframe] and delivered within [Insert Delivery Timeframe]. Delivery timelines may vary based on location and unforeseen delays.
  • Shipping Charges: Applicable shipping fees will be displayed at checkout. Free shipping is available for orders above [Insert Amount], where applicable.
  • Order Tracking: Customers will receive a tracking link once their order is shipped.

5. Returns, Refunds, and Cancellations

  • Returns and Exchanges: Eligible products can be returned or exchanged within 7 days of delivery. The product must be unused, in its original packaging, and accompanied by proof of purchase.
  • Refund Policy: Refunds will be processed within [Insert Refund Timeframe] after the returned item is inspected and approved.
  • Order Cancellations: Orders can be canceled before dispatch. Once shipped, cancellations are not permitted.

6. Intellectual Property

  • All content on easewrap.in, including images, designs, logos, and text, is the intellectual property of EaseWrap. Unauthorized reproduction, distribution, or use of any content is prohibited.

7. User Conduct

You agree to:

  • Use the website for lawful purposes only.
  • Avoid uploading or sharing harmful, offensive, or unauthorized content.
  • Refrain from interfering with the website’s operations or attempting to access restricted areas.

8. Limitation of Liability

  • EaseWrap shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • While we take all necessary precautions, we do not guarantee uninterrupted or error-free access to the website.

9. Grievance Redressal

In compliance with Indian regulations, we have appointed a Grievance Officer to address customer concerns. For complaints or disputes, contact us at:

  • Name: Ganesh Garuda
  • Email: Support@easewrap.in
  • Phone: 9666656062
  • Address: 8-44-24, Old CbI down, Chinna Waltair, Visakhapatnam – 530017

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Visakhapatnam jurisdiction

11. Contact Us

For questions regarding these Terms, you can reach us at:

  • Email: Support@easewrap.in
  • Phone: 9666656062

By using EaseWrap, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with us!