Privacy Policy

Effective Date: 15-11-2024

At EaseWrap, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or interact with our website easewrap.in. By accessing our website, you agree to the terms outlined in this policy.

We are committed to complying with applicable data protection laws in India, including the Information Technology Act, 2000 and its Reasonable Security Practices and Procedures and Sensitive Personal Data or Information (SPDI) Rules, 2011.

1. Information We Collect

We collect and process the following categories of information:

a. Personal Information

Personal Information includes any information that identifies you as an individual. This may include:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Details (processed securely via third-party providers)

b. Sensitive Personal Data

As per Indian regulations, sensitive personal data may include:

  • Financial information such as bank account details, credit or debit card details, or UPI information.
  • Login credentials (if applicable).

c. Non-Personal Information

This refers to information that does not directly identify an individual, such as:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Pages Visited and Click Behavior

d. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us:

  • Recognize your preferences.
  • Track site performance.
  • Show relevant advertisements.

You can manage cookies through your browser settings.

2. How We Collect Your Information

We collect information when you:

  1. Register on Our Website: By creating an account, you provide personal details such as name and email.
  2. Place an Order: During checkout, we collect billing, shipping, and payment information.
  3. Subscribe to Newsletters: You share your email to receive updates.
  4. Use Our Website: Non-personal data is collected automatically through cookies and analytics tools.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Orders: Ensuring smooth order placement, payment, and delivery.
  • To Provide Customer Support: Addressing your queries or resolving issues.
  • To Improve Our Services: Analyzing usage trends to enhance our website’s functionality.
  • To Send Promotional Content: Only with your explicit consent, we may send emails or SMS about new products or offers.
  • To Comply with Legal Obligations: Fulfilling our responsibilities under Indian laws.

4. Sharing Your Information

EaseWrap respects your privacy and does not sell or rent your personal information to third parties. However, we may share your data under these circumstances:

a. With Trusted Service Providers

  • Payment gateways and processors for secure transactions.
  • Delivery partners for shipping your orders.
  • Analytics tools for improving website performance.

b. For Legal Compliance

We may disclose information if required by law, regulation, court order, or any other legal obligation.

c. Business Transfers

In case of a merger, acquisition, or sale of business assets, your data may be transferred as part of the business transaction.

5. Data Retention

We retain your information only as long as necessary for:

  • Completing transactions.
  • Resolving disputes.
  • Complying with legal and regulatory requirements.

Upon request, we will securely delete or anonymize your data unless it is required for legitimate legal or business purposes.

6. Your Rights

As an Indian user, you have the following rights:

  1. Right to Access: Request a copy of the personal information we hold about you.
  2. Right to Correction: Update or correct inaccuracies in your data.
  3. Right to Withdraw Consent: Opt-out of receiving marketing communications at any time.
  4. Right to Erasure: Request deletion of your personal information, subject to legal and contractual obligations.

To exercise your rights, contact us at support@easewrap.in

7. Data Security

We implement robust security measures to protect your data, including:

  • SSL Encryption: Securing data transmitted between your device and our website.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Third-Party Compliance: Ensuring that our partners and service providers adhere to strict data security standards.

8. International Data Transfers

As an Indian business, your data is stored and processed primarily in India. However, if necessary, data may be transferred to third parties in countries with adequate data protection standards.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

10. Updates to This Policy

EaseWrap reserves the right to update this Privacy Policy periodically. Changes will be communicated via email or a prominent notice on our website. We encourage you to review this page regularly to stay informed about how we protect your data.

11. Grievance Redressal

If you have any concerns or grievances about the handling of your personal information, you can contact our Grievance Officer:

Name: Ganesh Garuda
Email: Support@easewrap.in
Phone: 9666656062
Address: 8-44-24, Old CBI Down, Chinna Waltair, Visakhapatnam - 530017 

12. Contact Us

For questions or feedback about this Privacy Policy, reach us at:

  • Email: Support@easewrap.in
  • Phone: 9666656062
  • Address: 8-44-24, Old CBI Down, Chinna Waltair, Visakhapatnam - 530017

By using easewrap.in, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Thank you for trusting EaseWrap with your personal data.